THE BEST SKIN AND HAIR CARE EXPERIENCE | OUR BEAUTY SALON: WHERE SOPHISTICATION AND BEAUTY ALIGNS | VISIT US

Privacy Policy

Last Updated: 19-09-2024

At Beauty Club, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information, and what rights you have regarding your data when you visit our website, subscribe to our beauty boxes (Basic and Premium), schedule appointments, engage in phone calls, and fill out forms to receive free ebooks.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, which include the following:

1.1. Personal Data

While using our services, we may ask you to provide certain personally identifiable information, including but not limited to:

NameEmail addressPhone numberMailing and billing addressPayment information (for beauty box subscriptions and appointment deposits)Date of birth (optional)Appointment preferences and service history

This information is used to identify or contact you and to provide our services effectively.

1.2. Usage Data

We collect information on how our website and services are accessed and used. This may include:

Your IP addressBrowser type and versionThe pages of our website you visitTime spent on pagesUnique device identifiers

1.3. Call Tracking Data

We track phone calls made through our website and customer service channels. This includes:

Time and date of the callCall durationCall recordings (for quality assurance and training purposes)

1.4. Subscription Data

When you subscribe to our Basic or Premium Beauty Boxes, we collect information such as:

Subscription detailsProduct preferencesPayment information for billing purposes

1.5. Form Data

If you fill out a form on our website to receive a free ebook or any other promotional offer, we collect the personal details you provide, such as:

- Name.

- Email address.

- Phone number.

Any additional information you provide in the form.

2. How We Use Your Information

We use the information collected for various purposes, including:

To provide and maintain our services: This includes processing your subscriptions, scheduling appointments, delivering beauty boxes, and sending ebooks or promotional offers to process payments: We use your payment information to charge for services like subscriptions and appointment deposits to improve our website and services: We analyze usage data to optimize our website performance and enhance customer experience to communicate with you: We send service-related emails, confirmations, invoices, reminders for appointments, and updates related to your subscription.For marketing purposes: With your consent, we may send you newsletters, offers, and promotions related to our services. You can unsubscribe from these communications at any time to comply with legal obligations: We retain certain information when required by law, such as for tax or regulatory purposes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

Service providers: We may share your data with third-party service providers (e.g., payment processors, call tracking services) who assist us in providing our services legal requirements: We may disclose your information if required by law or in response to legal requests, such as court orders, government investigations, or to prevent fraud or other illegal activities businesses transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

4. Your Data Protection Rights

You have certain rights regarding the personal data we hold about you, including:

- Right to access: You can request a copy of the personal data we have about you.

- Right to rectification: You can ask us to correct inaccurate or incomplete information.

- Right to erasure: You can request that we delete your personal data, subject to legal obligations to retain it.

- Right to object: You can object to certain types of data processing, such as receiving marketing emails.

- Right to data portability: You can request a copy of your data in a portable format.

To exercise these rights, please contact us at [email protected].

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

For example:

- Subscription data: Retained as long as your subscription is active and for a reasonable period afterward for account management and legal obligations.

- Appointment data: Retained for the purpose of providing you with a history of services and for legal or tax obligations call recordings: Retained for training and quality purposes, and deleted after a reasonable period, unless required by law.

6. Security of Your Data

We use industry-standard security measures to protect your personal data. However, no transmission of data over the internet or storage of data electronically is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed at anyone under the age of 13. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete that information.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect information and improve your experience. Cookies are small text files stored on your device that help us understand website traffic and user interaction. You can control your cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised at the top. We encourage you to review this Privacy Policy periodically.